Standard Warranty Period
Click here to download file Häfele Warranty Term
Product Category |
Standard Warranty Period |
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* Proof of Purchase needed and Warranty card for warranty claims verification |
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Home Appliances |
HÄFELE |
Home appliances |
2 years general warranty/3 years general warranty *** |
Small domestic appliances |
1 year warranty ** |
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SMEG |
Home appliances |
2 years general warranty |
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Small domestic appliances |
2 years warranty ** |
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Accessories |
Accessories for HA range which ones can be reduced during using |
No Warranty Coverage |
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Sanitary Fittings |
Kitchen Sinks |
Granite Sinks, Stainless Steel Sinks |
5 years general warranty |
Fittings & Accessories enclosed with Sinks |
2 years general warranty |
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Kitchen Taps |
Granite Taps, Stainless Steel Taps |
2 years general warranty |
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WARES |
Ceramic products (Toilet, Basin, Urinal) |
5 years general warranty |
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Acrylic Bathtubs, Toilet seat & cover, Other fittings enclosed with products |
2 years general warranty |
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CONCEALED Flush system |
Concealed Cistern (Metal Frame), Mounting Elements |
10 years general warranty |
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Actuator plates, other fittings enclosed with product) |
2 years general warranty |
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FITTINGS |
Basin Mixers, Bath Mixers, Shower Fittings |
2 years general warranty |
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Bathroom Accessories |
2 years general warranty |
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Electronic components |
1 year general Warranty |
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Furniture Fittings (*) |
HÄFELE |
Premium Furniture fitting: FF collection handles; runners EPC pro, connectors; flap fittings;; table fittings; office fittings; shop fittings; wardrobe fittings; kitchen fittings; Symo lock fittings. |
Lifetime of the furniture |
Standard Furniture fitting: standard handles; hinges; Standard Runners; sliding door fittings, standard lock fittings. |
5 years general warranty |
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Electronic operation fittings: E-drive for sliding doors, drawers, flap fittings. |
3 years general warranty |
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Lighting fittings. |
3 years general warranty |
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CUCINA |
Furniture fitting |
1 year general warranty |
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BLUM |
Furniture fittings: hinges; runners; flap fittings. |
Lifetime of the furniture |
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Electronic operation fittings: Servo Drive drawers, flap fittings. |
3 years general warranty |
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KESSEBOEHMER |
Storage fittings. |
Lifetime of the furniture |
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Electronic operation fittings. |
3 years general warranty |
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Architectural Hardware |
HÄFELE |
Handles, hinges, door locks, cylinders, door closers, glass door fittings, door accessories. |
2 years general warranty |
American Standard hardware |
Lifetime of function |
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Sliding doors |
Lifetime of function |
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Padlocks, Travel locks |
10 years warranty of function (*) |
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GEZE |
Electronic operation |
1 year general warranty |
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Door closer, Floor Spring (nonelectrical) |
2 years general warranty |
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Decorative Materials |
CAESARSTONE |
Quartz Countertop |
10 years general warranty |
ALUSPLASH |
Backsplash |
5 years general warranty |
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EGGER |
MFC, Worktop |
1 year general warranty |
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SOLIDTEC |
Solid surface |
10 years general warranty |
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ACRYTEC |
Acrylic surface |
1 year general warranty |
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STONETEC |
Quartz Countertop |
10 years general warranty |
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Smart Product |
HÄFELE |
Digital door locks (Residential & Hotel), Safe-box, Video door phone. |
1 year general warranty |
*Exceptions for a 10-years warranty period (based on Invoice Date) apply once to Hafele' s padlock products. **Please kindly find more details in "Terms and Conditions of Warranty" *** Apply from 01 March 2021, only apply for products meet following condition - Apply for Hafele Brand Products that have have invoice date from 01 Dec 2020 - Product type:
Note: Spare part and fittings which are unenclosed with product: 6 months general warranty |