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Häfele Customer Response Center Team (CRC) handles all Customer complaints and Service requests. All of these will be properly documented and escalated in our system in order to track and improve our service to our customers.
To provide excellent services to customers, the customer care center in collaboration with the after sales service team are working dedicatedly from Monday to Sunday within office hours.
Häfele Customer Care Center was established from 24th December 2013 and can be contacted by new Toll Free Hotline: 1800 1797.